In many instances, office staff, whether in person or on the telephone, offer potential patients or clients a powerful first impression. The Institute for Simulation Learning training team will customize a program to enhance staff communications and interpersonal skills with your clientele. Hot topics include dealing with difficult customers or patients, co-worker conflicts, and interpersonal communication skills.
For more information or to schedule training, please contact us.
To enhance our focus on population health, Holy Name partners with multiple subacute and rehabilitation facilities to provide a cohesive continuum of care for our patients.
The Center offers a full complement of courses and certifications including CPR, AED, First Aid, Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS). Courses are offered at Holy Name Medical Center or group training can be held at a location of your convenience.
For more information, please contact 201-833-3010 or register below:
Holy Name Medical Center is an authorized American Heart Association Training Center.
Insure that your office is equipped to handle emergencies.